Support

How do I place my order using Text Messaging?

Simply text your order and locker number to 754-802-2202 and we’ll do the rest!

How long does it take to get my clothes back?

We understand you have a busy schedule and need back the clothes you are leaving us clean and fresh asap. We work hard to have a fast turn around but always put quality above speed. Some garments may need a little more time and will hold up the rest of the order. Our Average turnaround time is a little under 72 hours. We would be happy to expidite any rush items if communicated while placing the order. We do offer next day rush service, but additional fees may apply.

I have some special requirements. What do I need to do?

Sounds great! We would love to customize your order just the way you’d like it! While placing your order make sure to select any options you like and if you don’t see a specific option, simply leave us a note and we’ll take care of it.

I put my laundry in a locker. How do I pay for it?

Thank you for allowing us the opportunity to clean your clothes! You will need to register online if you have not done so already. In the registering process you have the ability  to leave a credit card on file. We accept Visa, Master Card, Discover and American Express.

Is my laundry safe?

Absolutely! Only you and Mr. Locker will have the code to the locker you choose.

I have never used Mr. Locker before. What do I need to do?

Thank you for showing interest in Mr. Locker’s Dry cleaning and Laundry services. First thing you will need to do is register online. Its free and you will only need to do this once. Once you are registered, simply drop off your dirty clothes in any empty locker. Then you give us the locker number while placing the order via text, App or website. Then you leave the rest up to us. We will pick up the clothes, process it and send you a text or email when it's ready to be picked up. If you still have any questions or concerns, feel free to email us at support@mrlocker.comor simply call us at (954) 866-3667.

I don't have a locker in my building. Can I still use your service?

Mr. Locker is working hard to bring our service to your building. If we are not in your building you can use any of our public locations or kiosks. All of our locations offer the same 24/7 quality service.

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24/7 Dry Cleaner & Laundry Service

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T: 954-866-3667

E: support@mrlocker.com